What happens if the weather is bad on my event date?
If conditions don't allow safe flight (high winds, lightning, low ceiling), we reschedule at no charge to the next available date that works for you. We monitor the forecast for 72 hours leading up to your show and confirm a "go / no-go" 24 hours out.
How far in advance should I book?
Booking and payment require at least 60 calendar days in advance. The earliest eligible date advances daily at midnight Eastern Time. For a sooner date, send an availability inquiry; no booking or payment is available inside the 60-day window.
What areas do you serve?
Based in Atlanta, with Georgia and the Southeast as the initial review area. SkyWrite accepts U.S. availability requests only. U.S. travel is assessed case-by-case for crew, airspace, weather, and equipment.
Why book SkyWrite instead of a traditional airplane skywriter?
Traditional plane skywriting is beautiful, but quotes vary with location, character count, airspace, equipment, and pilot availability. SkyWrite's published concepts start at $999 and the Signature concept is listed at $1,999; the offered Checkout or written quote identifies the package and price, while the flight and media plan remain subject to operational review.
How long does the message stay in the sky?
Smoke trails are visible for 60–90 seconds depending on wind and humidity. We time the writing so the full message is visible simultaneously for at least 15–20 seconds — long enough for everyone to look up, react, and capture it.
Can you write in colors?
Messages longer than three characters use white. For messages up to three characters, you may request pink, blue, gold, or a custom/brand color, but every color request is subject to operator review and is never guaranteed.
What's included in the drone footage?
Media deliverables are confirmed in the written quote. Planned options include 4K aerial footage, edited social highlights, raw files, multi-camera coverage, drone-to-drone footage, and a vertical cut; availability depends on the selected package and approved flight plan.
What's your refund policy?
For eligible Spark and Showtime events at least 60 calendar days ahead, complete secure Checkout when it is offered after you submit your event details. Successful payment creates the booking and starts a 72-hour full-refund cancellation window. Sooner dates require NIRO approval and a separate payment link, with a 24-hour full-refund window after payment. Later customer cancellations are non-refundable, subject to law. Provider and weather cancellations retain the protections in our refund policy. See the full refund policy.
How do I pay without losing my date?
Do not use a public payment link. NIRO first checks the date, crew, equipment, airspace, and written terms. An operator then sends a personalized Stripe Checkout link tied to your booking reference and approved package. The link expires quickly; an expired link requires a fresh availability check rather than an automatic charge for an unavailable date.
Do you fly at night?
Illuminated concepts can be reviewed for Signature and Bespoke requests. Night operations require the appropriate FAA authorization, crew, equipment, site approval, and lead time; feasibility is confirmed before a flight is approved.