What happens if the weather is bad on my event date?
If conditions don't allow safe flight (high winds, lightning, low ceiling), we reschedule at no charge to the next available date that works for you. We monitor the forecast for 72 hours leading up to your show and confirm a "go / no-go" 24 hours out.
How far in advance should I book?
Send every request at least seven days ahead. For Signature and Bespoke shows, allow 3–4 weeks, especially for weekends. For wedding season (May–October), six weeks lead time is ideal. All dates remain pending until written operational approval.
What areas do you serve?
Based in Atlanta, with Georgia and the Southeast as the initial review area. SkyWrite 6.5.2 accepts U.S. availability requests only. U.S. travel is assessed case-by-case for crew, airspace, weather, and equipment.
Why book SkyWrite instead of a traditional airplane skywriter?
Traditional plane skywriting is beautiful, but quotes vary with location, character count, airspace, equipment, and pilot availability. SkyWrite's published concepts start at $999 and the Signature concept is listed at $1,999; final scope, feasibility, media, and price are confirmed in a written quote before a booking exists.
How long does the message stay in the sky?
Smoke trails are visible for 60–90 seconds depending on wind and humidity. We time the writing so the full message is visible simultaneously for at least 15–20 seconds — long enough for everyone to look up, react, and capture it.
Can you write in colors?
Messages longer than three characters use white. For messages up to three characters, you may request pink, blue, gold, or a custom/brand color, but every color request is subject to operator review and is never guaranteed.
What's included in the drone footage?
Media deliverables are confirmed in the written quote. Planned options include 4K aerial footage, edited social highlights, raw files, multi-camera coverage, drone-to-drone footage, and a vertical cut; availability depends on the selected package and approved flight plan.
What's your refund policy?
Send a booking request first. We confirm availability, airspace, weather planning, and the final written terms before any payment is due. If NIRO cannot perform an approved flight and no mutually agreeable reschedule works, the unperformed service is refunded. Customer-cancellation deadlines and amounts are stated in the written confirmation before Checkout; if they are missing, no payment link should be used. See the full refund policy.
How do I pay without losing my date?
Do not use a public payment link. NIRO first checks the date, crew, equipment, airspace, and written terms. An operator then sends a personalized Stripe Checkout link tied to your booking reference and approved package. The link expires quickly; an expired link requires a fresh availability check rather than an automatic charge for an unavailable date.
Do you fly at night?
Illuminated concepts can be reviewed for Signature and Bespoke requests. Night operations require the appropriate FAA authorization, crew, equipment, site approval, and lead time; feasibility is confirmed before any booking.